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Terms & Conditions

A legal disclaimer

The information, advice, services, and products provided by [Your Business Name] are for general informational, educational, and professional purposes only. While we strive for accuracy and reliability, we make no guarantees regarding the completeness, correctness, or suitability of the content.

Clients acknowledge that:

  • Any reliance on our services, digital products, or materials is at their own risk.

  • We are not liable for any direct, indirect, incidental, or consequential losses arising from the use of our products or services, except as required by law.

  • Outcomes from coaching, strategy consulting, marketing guidance, or other services are influenced by client actions, decisions, and external factors.

Terms & Conditions - the basics

Alisha Perkins Business Solutions provides:

  • Administrative support

  • Marketing assistance

  • Business strategy consulting

  • Professional career coaching

  • Social media networking sessions

  • Digital products (e.g., guides, templates, downloadable resources)

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All services and products are delivered as described on our website, service agreements, or promotional materials.

Payment and Pricing

  • Rates are as advertised (hourly or package).

  • Payment is due upon invoice or prior to delivery of products/services.

  • Accepted payment methods: bank transfer, PayPal, or other mutually agreed methods.

  • Prices are in AUD unless otherwise stated and exclude applicable taxes unless noted.

Scheduling and Delivery

Digital Products:

  • Delivered immediately via download link or email after payment.

Virtual Services (Admin, Marketing, Strategy, Career Coaching, Networking):

  • Scheduled in advance.

  • Clients receive meeting links via Teams, Zoom, or agreed platforms.

  • Technical issues on the client’s device or internet connection are the client’s responsibility.

Physical Products (if any in future):

  • Delivery times depend on shipping method and location.

Refunds and Cancellations

  • Digital products: Non-refundable once delivered.

  • Virtual sessions: Full refund or reschedule if cancelled at least 24 hours in advance.

  • Late cancellations (<24 hours) are non-refundable but may be rescheduled at our discretion.

  • Faulty products or undelivered services may be replaced, fixed, or partially refunded.

Client Responsibilities

  • Provide accurate and timely information necessary for service delivery.

  • Ensure devices, internet connections, and software are compatible with digital products or online sessions.

  • Treat staff and representatives respectfully.

Confidentiality

  • All client information, materials, and communications are confidential.

  • Data will only be shared with trusted third parties when necessary for service delivery (e.g., payment processors) or as required by law.

Intellectual Property

  • All digital products and content remain the intellectual property of [Your Business Name].

  • Clients are granted a limited, non-transferable license for personal or business use only.

  • Unauthorized copying, distribution, or resale is prohibited.

Liability

  • Services are provided with reasonable skill and care.

  • We are not liable for indirect, incidental, or consequential losses.

  • Clients use our services and products at their own risk.

Termination

  • Either party may terminate services with 7 days’ written notice.

  • Clients will be invoiced for work completed up to termination.

  • Termination does not affect accrued rights, payments, or obligations.

Changes to Terms

  • Terms may be updated periodically.

  • Updated terms will be posted on our website with the “Last Updated” date.

  • Continued use of services/products constitutes acceptance of updated Terms.

Governing Law and Jurisdiction

  • These Terms are governed by the laws of New South Wales, Australia.

  • Any disputes are subject to the exclusive jurisdiction of NSW courts.

Contact Information

Email: info@alishaperkins.com.au

Last Updated: 21/9/2025

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