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Shipping Policy

A legal disclaimer

The information, products, and services provided by [Your Business Name] are for general informational and professional purposes only. While we strive to ensure accuracy and reliability, we make no warranties regarding the completeness, accuracy, or suitability of our content.

By purchasing our products or using our services, you acknowledge that any reliance on the information or materials is at your own risk. We are not liable for any direct or indirect losses, damages, or other consequences arising from the use of our services or digital products, except as required by law.

Shipping Policy - the basics

We aim to deliver all products and services efficiently and securely. Our shipping/delivery processes differ depending on whether you purchase digital products or online services:

Digital Products

  • Delivered immediately via download link or email after payment confirmation.

  • Clients are responsible for ensuring their email address is correct to receive the product.

Online/Virtual Services (Coaching, Marketing, Strategy, Admin, Networking Sessions)

  • Scheduled in advance with the client.

  • Clients receive a meeting link via Teams, Zoom, or another agreed platform after payment.

  • Sessions must be accessed at the scheduled time.

Technical Issues

  • We are not responsible for technical problems on the client’s device, internet connection, or third-party platform.

  • If a session cannot proceed due to technical difficulties, we will reschedule at a mutually convenient time.

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Shipping Policy – Inclusions

Our shipping/delivery policy includes the following arrangements:

  1. Order Confirmation

  • Clients receive an email confirmation immediately after payment for both digital products and services.

  1. Delivery Method

  • Digital Products: Downloadable files or links emailed directly.

  • Virtual Services: Meeting links sent via email or calendar invitation.

  1. Delivery Timeframe

  • Digital Products: Instant delivery upon payment.

  • Virtual Sessions: Delivered at the scheduled session time.

  1. Accessibility & Support

  • Guidance provided for accessing digital products or joining online sessions.

  • Technical assistance available if clients experience difficulties.

  1. Responsibility & Limitations

  • Clients must ensure device compatibility and stable internet connections.

  • Delivery times may be impacted if incorrect information is provided by the client.

  1. Cancellations & Rescheduling

  • Sessions can be rescheduled according to our Refund and Cancellation Policy.

  • Digital product orders are non-refundable once delivered.

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